We are uniquely focused on a particular set of easily solvable challenges related to lead management and conversion. Our niche focus enables us to rapidly address market needs.
Our products are developed in response to industry pain points and in collaboration with customers. As a result, our tools provide immediate utility, empowering customers with a better way from day one.
Our team includes sales industry veterans and PhD data scientists. We are driven by a passion for moving sales teams forward and a commitment to delivering excellence.
To apply machine learning technologies to optimize the entire lead conversion lifecycle. We replace manual, intuitive or otherwise suboptimal lead handling processes with automated, repeatable, and scalable decisions.
Director, Customer Success
Work with ProPair consumer direct mortgage customers to optimize use of our machine learning applications to improve lead conversion for their loan officer teams. Specific responsibilities include:
- Own all customer relationships and onboard new customers;
- Conduct bi-weekly customer meetings and prepare regular strategy plans;
- Analyze performance and provide custom analysis to develop new use cases;
- Identify and implement new features and products from customer goals; and
- Build out the customer success function, including approach, process and staffing.